Help & FAQs

This page is where we collect the answers to any questions we receive from our customers. We hope you'll find everything properly categorised and clearly written. If you can't find the answer you need, please contact us.

Our Products

  • What are ‘Riced Vegetables’?

    ‘Ricing’ is a term that originated in the Paleo diet community in the early 2000s. Its common meaning is to chop up vegetables (whether potatoes, broccoli or cauliflower) into small grains. Cauli Rice and Vegi Rice are examples of riced veg.

  • Are Fullgreen Products Low-Carb?

    All Fullgreen products are considerably lower in carbs and calories than rice, grains or pasta. They make a versatile side to any meal and are the perfect ingredient for a low-carb mash or pizza base as well as grain-free risottos or salads.

  • I Have Dietary Restrictions, Can I Eat Fullgreen?

    All Fullgreen products are made using non-GMO vegetables, with no additives, preservatives or anything artificial. They are vegan, gluten-free, and free from most common allergens. If you have any concerns, please refer to information on the individual Product Pages and the extensive list of Ingredients We’ll Never Use.

  • How Do Fullgreen Products Last So Long?

    Fullgreen products are made from non-GMO vegetables, which we wash, chop and steam in the pouch. The pouch’s airtight seal keeps the vegetables from going bad for up to 12 months without any additives or preservatives.

  • Are Fullgreen Products Weight Watchers or Slimming World Endorsed?

    Fullgreen products are popular among Slimming World and Weight Watchers members because they are lower in carbs and calories than simple carbohydrates such as rice, grains and pasta. However, Fullgreen does not endorse, nor is it endorsed by these slimming clubs. Neither do we publicise Points or Syns associated to our products, though these may be available through member networks.

How To Buy

  • Where Can I Buy Fullgreen?

    Fullgreen products are sold via our own Online Shop and we are constantly adding more stockists which are listed on our Ways To Buy page.

  • Why Can't I Find Fullgreen In My Local Store?

    Though we know which major retailers stock our products, we cannot easily track stock-levels in individual stores. However we sell all Fullgreen products in our own Online Shop.

  • Will You Deliver To My Address?

    We deliver to any address with a UK postal code. This includes England, Scotland, Wales and Northern Ireland.

  • How Long 'Til I Receive My Order?

    Delivery times vary but we estimate between 3 and 5 working days from dispatch to delivery of your order. Sometimes postal services are delayed and, unfortunately, order tracking isn’t always possible. If your order hasn’t arrived within 7 days from notification of dispatch, please Contact Us.

  • Can I Cancel My Order?

    Yes, we will cancel any order and refund your payment in full, providing you Contact Us before your package has been dispatched.

Need Help?

Contact Us

Freephone 0808 164 1545

Monday to Friday, 9am to 6am (GMT)

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