Privacy policy

PRIVACY NOTICE

 

Last Updated: 6.2.21

 

At Fullgreen, we respect your privacy and are committed to protecting your personal information. This Privacy Notice (the “Notice”) explains our privacy practices and provides information on how and why we collect, use, and share personal information when you purchase or receive our products (the “Products”) through our website at www.fullgreen.com (the “Site”). By using our Site, you agree to this Notice as well as our Terms and Conditions located at https://www.fullgreen.com/policies/terms-of-serviceIf you disagree with any aspects of this Notice or any other terms which apply to your use of this Site (including as they may be amended from time to time), you should not use our Site.

As used in this Notice, “personal information” means any information or data relating to an identified or identifiable natural person or household that we process in connection with our Site and the online purchase of our Products.

It is important that you read this Notice together with any other privacy notice or fair processing notices that we may provide on the Site at or around the time that we collect or process personal information about you (for example, fair processing notices that we may display to you at the time that you sign up to receive e-mail updates from us) so that you are fully aware of how and why we may use data. 

Information about the owner of the website

The website is operated by Fullgreen Inc (trading as Fullgreen, EIN 30 096 0945, and a wholly owned subsidiary of Fullgreen Ltd]). We are responsible for the personal information that we collect, use and process about you in connection with our Site and the online purchase of our Products.

 

Information We Collect

We collect the following personal information when you interact with our Site:

• Account and Profile Information, such as your name and login credentials and, if you choose to purchase our Products through our social media partners such as Facebook and Instagram, information shared with us by those partners.
• Contact Data, including: Billing Address, Delivery Address, E-mail Address and Telephone Numbers.
• Transaction Data, including details about payments to and from you, details of Products and services you have purchased from us, and fulfillment of your orders.
• Technical Data, including: information about your computer and internet connection, Internet Protocol (IP) Address, Browser Type and Version, Time Zone and Location, Plug-in Types and Versions, Operating System details and browser characteristics.
• Site Visit details such as traffic data, logs, search queries, referring URLs, length of visits, pages viewed.
• Marketing and Communications Data, including: records and copies of your correspondence (including e-mail addresses, phone numbers, and the content of communication between you and the Site through e-mail or live chat), interactions with e-mails and advertisements, preferences in receiving marketing messages.
• Location data through location-identifying technologies such as GPS (global position systems) software, geo-filtering, and other location-aware technologies.
• Additional Information you choose to share with us including your interests, responses to surveys, and feedback about our Site and Products.
• Information about your activity over time and across third party websites (behavioral tracking).

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site when you review our products (“Product Reviews”). Your Product Reviews are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Site with whom you may choose to share Product Reviews.

 

How We Collect Your Information

 

We collect information about you:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Site and communicate with us about our Products.
• From our service providers as they help us operate our Site and provide you with our Products.
• From our social media partners when you purchase our Products through your social media accounts.

 

How We Use Your Use Your Information

 

We use the information you share with us to:

• To present our Products and our Site to you.
• To provide you with notices about our Site, your subscriptions, and your purchases.
• To respond to your service-related requests, questions, comments, and feedback.
• To store information about you and your preferences, allowing us to customize our Site and Product offerings according to your individual interests.
• To provide you with advertisements related to our products.
• To allow you to participate in interactive features on our Site.
• To estimate our audience size and usage patterns.
• To administer and protect our Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To enhance the safety and security of our Site and Products.
• To create aggregate and de-identified data for analytics.
• In the event of a merger, sale, change in control, bankruptcy, dissolution, or reorganization of all or part of our business.
• To comply with legal obligations or legal process.
• To fulfill any other purpose for which you provide it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

 

How We Share Information

 

We may share your Personal information in the following ways:

• With Our Service Providers. We may share your personal information with third parties who facilitate the operation of our Site and allow us to sell and deliver to you our Products. For example, we use Shopify to power our online store--you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics and Google Tag Manager to help us understand how our customers use the Site--you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

• With any member of our company group. We may share your personal information within our company group which means our subsidiaries, our ultimate holding company and its subsidiaries

 

• With Selected Third Party Professionals. We may share your personal information with selected third parties who we contract with to provide professional services, for example, our insurers, accountants, auditors and lawyers.

 

• With Third Parties for Advertising and Marketing Purposes. We may use third party technology, such as Facebook, to collect and use personal and order data in connection with interest-based advertising. These third party ad technology companies and advertisers may use, store, or access cookies, web beacons and other storage technologies to collect or receive information from the Site and elsewhere on the Internet and use that information to provide advertising services to us, including interest-based advertising or advertisement targeted to your interests.

 

• Providers of third party analytics tools, such as Google Analytics, HotJar, GRIN, Brandbassador and Facebook Pixel to enable us to identify our customer base, target our advertising and that assist us in the improvement and optimisation of this website;

• Our CRM and website functionality providers such as Klaviyo, Accentuate, Searchanise and Swym to enable us to deliver our site, manage our customer relationships, manage our marketing strategy and customise our site based on your purchasing preferences;

 

 

• With Any Successors to All or Part of Our Business. For example, if Fullgreen merges with, acquires or is acquired by another business entity. This may include an asset sale, corporate reorganization or other change of control. Note that if Fullgreen is sold to or otherwise acquired by a third party, all Fullgreen's data assets, including the personal information you share with us, will become the property of the acquiring party.

 

• With Any Prospective Business or Asset Buyer, Seller or Investor. For example, if we were to sell or buy any business or assets or to receive third party investment, we may disclose your personal information to the prospective investor, seller or buyer of such business or assets as part of that investment or sale.

 

• To Comply with the Law or To Protect Ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests us to do so. We also may share information when we are investigating a potential fraud.

We may disclose aggregated, deidentified information about our customers and Site visitors without restriction.

 

Choices About How We Use and Disclose Your Information

 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Browser Settings. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Site may then be inaccessible or not function properly. In addition, if you use multiple browsers or devices you may need to adjust your settings on each browser or device.

 

• Opt Out of Online Behavioral Advertising. If you would like to deactivate the cookies which allow us or our partners to show you advertisements that are customized to your likely interests, you can visit http://optout.aboutads.info or https://optout.networkadvertising.org. Please note that when using the ad industry opt-out tool described above, we may still collect some data about your online activity for operational purposes and you may continue to receive ads but those ads will be less relevant because they won’t be tailored to your interests. In addition, if you use multiple browsers or devices you may need to execute this opt out on each browser or device.

 

• Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our Products, you can opt-out by clicking “unsubscribe” at the bottom of any e-mail communication.

 

Links to Third Party Websites

 

The Site may be linked to, rely on, and/or be integrated with websites, applications, interfaces, services and platforms operated by other companies. The Site may also feature advertisements, promotions, and other content, products, and services from other third parties, and may contain links to other websites that are owned and operated by third parties. Links to third party sites from this Site are not an endorsement by us. We do not control, and are not responsible for, the privacy and security practices of these third parties. We recommend that you review the privacy and security policies of these third parties to determine how they handle information they may collect from or about you.

 

Social Media Widgets

 

This Site may include social media features. These features may collect information about you such as your IP address and the page you are visiting on this Site, and they may set a cookie to make sure the feature functions properly. Your interactions with these features and the information from or about you collected by them are governed by the privacy policies of the companies that provide them.

 

Accessing and Correcting Your Information

 

If there are any changes or updates to your account information, or if you would like to delete personal information, you may contact us privacy@fullgreen.com. You can also review and change your personal information by logging into the Site and visiting your account profile page. Please note we may not accommodate a request to change information if we believe the change would (i) prevent us from providing the Products you have ordered; (ii) interfere with the appropriate maintenance of transaction history; (iii) violate any law or legal requirement; or (iv) cause the information to be incorrect.

If you delete your Product Reviews from the Site, copies of your Product Reviews may remain viewable in cached and archived pages, or might have been copied or stored by other Site users.

 

Visiting This Site from Outside the United States

 

This Site is designed for individuals in the United States. If you are visiting this Site from outside the United States or are not a US resident, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The information protection laws of the United States might not be as comprehensive or protective as those in your country. By using this Site and our services, you understand that your information may be transferred to our facilities and to third parties as described in this Notice.

 

Individuals Under the Age Of 13

 

Our Site is not intended for children under the age of 13. We do not knowingly collect data from individuals under the age of 13 and, if we learn that we have received identifying information from a user under the age of 13, we will delete this information.

 

Your California Privacy Rights

 

California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please send an email to privacy@fullgreen.com or write us at: 71 McMurray Road; Suite 104; Pittsburgh, PA 15241.

Link to our ccpa opt out policy;https://www.fullgreen.com/pages/ccpa-opt-out

 

How We Respond To ‘Do Not Track’ Signals

 

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. We currently do not have the capability to recognize browser Do Not Track Signals.

 

Data Security

 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

 

Changes to This Notice

 

We reserve the right to revise, update or amend this Notice at any time to reflect changes to our business or changes in the law. It is our policy to post any changes we make to our Notice on this page. If we make material changes to how we treat our users’ personal information, we will endeavour to notify you through our Site however, it is your responsibility to check this Notice before each use of our Site and to make yourself aware of any changes. We encourage you to periodically visit our Site and this Notice to check for any changes.

For ease of reference the top of this Notice indicates the date on which it was last updated. Your continued use of this Site after we make changes to this Notice is deemed to be acceptance of those changes, so please check this Notice periodically for updates.

 

Contact Information

 

To ask questions or comment about this Notice and our privacy practices, contact us via e-mail at privacy@fullgreen.com or by mail at 71 McMurray Road; Suite 104; Pittsburgh, PA 15241.